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Shipping Policy
All of orders take up to 3 - 5 business days before shipping (this is just an estimate).
All orders are shipped though USPS (international).
Due to the volume of orders it will take 3 - 5 BUSINESS days to ship all orders.
Return & Exchange Policy
ALL SKIN & HAIR PRODUCTS IS FINAL SALE. WE DO NOT ACCEPT RETURNS/EXCHANGES
SAMPLE SALE ITEMS ARE FINAL SALE.
NOTE: IF ITEM ARRIVES BROKEN, PLEASE EMAIL US WITHIN 24 HOURS. FOR ANY TYPE OF EXCHANGE- CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING FEES (WHEN SENDING ITEM AND ALSO WHEN ITEM IS SHIPPED BY US).
WE ARE NOT RESPONSIBLE FOR LOST/DAMAGED PACKAGES IF YOUR PACKAGE STATES IT WAS DELIVERED.
FOR EARRING REPAIRS PLEASE EMAIL US WITH YOUR PAPAL RECEIPT
NOTE: All orders can only be shipped to the confirmed address in PayPal. We are not responsible to change the address or name under any orders. We do this to protect our customers & our company. At this point (Rose Skin/Shundra Rose Hair) will only ship to address that matches the credit card or PayPal account.